Web2Pop does not need to be setuped. It uses information from the account in your e-mail client. You must setup your account in your e-mail client using informations bellow (as strange it may look like):

• "localhost" as incoming server name (without quotation marks).
• Your full e-mail address as login name (i.e. me@service.com).
• Your webmail password as password.

In example, your have an account like rdupont@yahoo.com; you must use "localhost" as server name and "rdupont@yahoo.com" as account name (without quotation marks for both fields).
You may find here the same example using Eudora and here using Outlook Express. Once created, your account should looks like this in Eudora (or this is your main account) or this in Outlook Express.

Some e-mail client (i.e. Netscape Messenger or Pegasus mail) does not allow the use of the @ character in login name. In this case, replace the @ character with a #. In above example your login name becomes me#service.com.

You cannot send mail using the actual version of Web2Pop. Therefore, you can use your usual SMTP server (your Internet provider's one).

When checking mail, your e-mail client first connect to Web2Pop; that's why we use web2pop (registered as 127.0.0.1) as POP3 server name.
Then, your e-mail client issues a USER command, sending your login name. Here Web2Pop receives your e-mail address and extracts its domain name. The domain name is then used to find out which module of support to load. On the PASS command, Web2Pop logs into your account as you login using the web interface. Furthermore, depending the requests your e-mail client issues, Web2Pop downloads the correct HTTP page and extracts all the necessary information to recompose your messages

You may already have a POP3 server or an anti-spam filter software. Here is the procedure to let them work together.

• Temporally disable the POP3 server or anti-spam in order to have Web2Pop launch properly.
• Change Web2Pop listenning port from Web2Pop options tab (i.e. 8110). Then click the "hide" button.
• You can now re-enable your POP3 server or anti-spam software.
• Change the setup of your Web2Pop account in order to use the new Web2Pop port.
  This can be done from the advanced tab for Outlook. For Eudora, you'll have to edit the eudora.ini file then add 'PopPort=8110' (from our example) just bellow each line where you can read 'PopServer=localhost'.

From your e-mail client's point of view, the server is Web2Pop! If it cannot connect, this means it does not find Web2Pop.

If you have had a message from Web2Pop telling another program already listen on port 110, then see the prior question.
If you have had an error talking about library, have a lok at the next question.

First check Web2Pop is launched. You must see its icon in the system tray. If not, launch it then, in the options tab, check "start Web2Pop when windows starts".

Some programs are locking the "hosts." file preventing Web2Pop to register itself. In such case, you can use "localhost" or "127.0.0.1" instead of "web2pop" as incoming server. Some special installation of WinNT or Win2000 can also prevent Web2Pop registering itself.

Web2Pop has not found a module capable to handle your account (or the found library is not a Web2Pop module).
You should check you have downloaded and installed the requested module in the Web2Pop installation folder. See the modules page.

Web2Pop tries to connect to the remote service when it receives the password from the e-mail client (the same as when when you log on using the Web interface and fill the login box). At this point, if a problem occurs loging in, it retruns an error to your email client that assumes the password was wrong.

The problem in this case is that Web2Pop cannot connect or log into the remote service. The service can be offline for maintenance or overloaded or the service may have change.

You should alway have a look with your web browser first to check you have access to service, then check the add-ins page to see you have the latest module of support.